Privacy Policy

Effective Date: 1/1/2026

Welcome to The Coop in Corralitos website (“Website,” “Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our Website, restaurant services, online ordering, reservations, events, and related communications. This Policy is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and the European Union General Data Protection Regulation (“GDPR”), where applicable.

By accessing or using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information from:

  • Customers and guests

  • Online ordering customers

  • Event attendees

  • Website visitors

  • Vendors and suppliers

  • Job applicants and employees

A. Information You Voluntarily Provide

You may voluntarily provide personal information when you:

  • Place online orders

  • Make reservations

  • Purchase gift cards

  • Sign up for newsletters or promotions

  • Participate in contests or events

  • Contact us by email, phone, or text message

  • Apply for employment

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment or transaction information

  • Reservation details

  • Food preferences or dietary information voluntarily provided

  • Employment information

  • Any additional information you choose to provide

B. Information Automatically Collected

When you visit our Website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring websites

  • Cookies and analytics data

2. How We Use Your Information

We may use your information to:

  • Process orders, reservations, and transactions

  • Provide restaurant and customer services

  • Communicate regarding orders, reservations, and events

  • Send newsletters, promotions, and marketing communications

  • Improve our Website and customer experience

  • Maintain Website security and prevent fraud

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (“EEA”), we process personal information under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection of vital interests

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Improve Website functionality

  • Analyze Website traffic and performance

  • Remember user preferences

  • Support marketing and analytics activities

You may disable cookies through your browser settings. Depending on your location, you may also receive a cookie consent banner.

5. Sharing of Information

We do not sell personal information in the traditional sense.

We may share information with:

  • Payment processors

  • Online ordering and reservation platforms

  • Website hosting providers

  • Marketing and analytics providers

  • Event or catering partners when necessary

  • Governmental or legal authorities when required by law

We require service providers to maintain appropriate confidentiality and security protections.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights:

Right to Know

You may request information regarding:

  • Categories of personal information collected

  • Sources of information

  • Purposes for collecting information

  • Categories of third parties with whom information is shared

Right to Delete

You may request deletion of personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out

If applicable, California residents may request to opt out of certain data sharing practices.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

We may verify your identity before processing requests.

7. GDPR Rights

If GDPR applies to you, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You may also file a complaint with your local data protection authority.

8. Text Messages and Marketing Communications

If you provide your phone number, you consent to receive communications related to orders, reservations, customer support, or promotions. Marketing text messages will only be sent where permitted by law and with appropriate consent.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

9. Payment Information

If purchases are made through our Website, payment information may be processed by third-party payment processors. We do not store full payment card information on our servers unless specifically stated.

10. Photography and Social Media

Photos or videos may occasionally be taken during events, live music, or restaurant activities for promotional and social media purposes.

If you prefer not to appear in promotional content, please notify staff or contact us directly.

11. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

12. Data Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no online system can guarantee complete security.

13. International Data Transfers

If you access this Website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ.

14. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

15. Third-Party Links

Our Website may contain links to third-party websites, reservation systems, delivery platforms, or social media pages. We are not responsible for the privacy or security practices of external websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

The Coop in Corralitos
308 Pioneer Rd., Watsonville, CA 95076
Email: coopincorralitos@gmail.com